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Privacy Policy

Quilts for Care Leavers Northern Ireland (Q4CLNI) is registered with the Charity Commission for Northern Ireland NIC 109675 and is committed to protecting your personal data.

Please read this policy carefully to understand how we collect, use, and process your data. This policy explains:

By interacting with Q4CLNI you are agreeing to be bound by this policy. This includes interacting with us via any of our services; using our website; and engaging with Q4CLNI via social media, email, phone, or other means.

Q4CLNI’s Basis for Processing Data

Under the UK General Data Protection Regulation (GDPR) there are a number of data protection principles, which can be summarised as follows:

Q4CLNI — the Data Controller — shall be responsible for, and be able to demonstrate, compliance with these principles.

Consent of the Data Subject

Processing of personal data is based on explicit consent given by an individual for their data to be processed in a particular manner. For instance, you can consent to receive information from Q4CLNI by email or post. Certain communications such as reminders for attending events can be delivered by SMS, phone call, email, or Facebook. Individuals have a right to withdraw consent at any time and to unsubscribe from any and all mailing lists.

Giving consent usually applies to a specific type of data processing — for example, you might give consent for us to use your email address to send you updates and block information. So far as is reasonably possible, we will endeavour to fulfil any and all requests you might make to us with regards the ways in which we process your personal data.

Legitimate Interests of Q4CLNI

Processing of personal data is necessary for the purposes of the legitimate interests pursued by Q4CLNI (or by a third party), except where such interests are overridden by the interests or fundamental rights and freedoms of data subjects. Q4CLNI’s legitimate interests include, but are not limited to, continuing to operate as a charitable organisation by receiving funding and support.

Information Collection

Q4CLNI will collect and process personal data for specified, explicit and legitimate reasons connected to its operations. We may collect personal information about you when you enquire about our activities, request information, donate to us, register for an event, or otherwise interact with Q4CLNI.

We obtain personal data in a number of ways, including:

The data we receive from third parties can include your name, postal address, email address, phone number and whether you are a taxpayer (so that we can claim Gift Aid). Q4CLNI does not receive any credit or debit card details.

We may also gather anonymous information about the use of the website, such as which pages are most visited. We will use this information to improve our website.

What Type of Information is Collected?

The personal information we collect might typically include your name, postal address, email address, phone number(s), donation details and Gift Aid declaration. When you use the website, we will also receive your IP address and information regarding which pages are accessed, through the use of cookies.

If you make a donation online or book a sew day, your credit/debit card information is not held by us — it is collected by our third-party payment processors.

Where We Store Your Information

All data and personal information held by Q4CLNI are stored on secure computer servers physically located in the EU. Q4CLNI is considered to be the Data Controller for all personal information collected and stored.

Keeping Your Records

Q4CLNI keeps records for as long as required in accordance with legal requirements and tax and accounting rules. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

You have the right to: view the information we hold about you; have data corrected or removed; restrict how we process your data; and object to how data is used.

Please send requests to privacy@q4clni.org.uk. We will respond within 1 month of receiving your request.

Using Your Information

We may use your information for a number of purposes including:

Q4CLNI does not sell, share, or distribute personal details to other organisations. We may be obliged to disclose your personal information to relevant authorities if it is in the public interest or required by law.

Processing Donations and Gift Aid

When you make a donation, we are legally obliged to process your personal information to ensure we receive the associated funds and keep an accurate record. If you give us permission to claim Gift Aid, we are legally obliged to use your personal information to make the relevant claim from HMRC.

Subject Access Requests (SARs)

You have a legal right under GDPR to make a Subject Access Request (SAR), to either see a copy of the information Q4CLNI holds about you, or to request that your personal information is deleted. Q4CLNI may require proof of ID to complete a SAR. For legal reasons, it may not be possible to irrevocably delete certain finance data, though Q4CLNI would endeavour to anonymise the relevant data within its legal obligations.

To make a Subject Access Request, please contact: privacy@q4clni.org.uk

Security

Any personal information submitted through online forms and portals is encrypted and protected with 256-bit SSL encryption. Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Cookies

Cookies are small files placed on your computer when you visit a website. The cookies used on this website fall into three categories:

Most web browsers accept cookies automatically. You can alter your browser settings to prevent this, though your experience of the website may be affected.

Website Users Aged 16 or Under

If you are aged 16 or under and wish to provide us with personal information, please get an appropriate adult’s permission beforehand.

Complaints

If you have a complaint about how Q4CLNI has managed your information, please contact privacy@q4clni.org.uk or write to us at: Quilts for Care Leavers Q4CL NI, 66 Chesterbrook Crescent, Newtownards, Co Down, BT23 8QZ, Northern Ireland.

If you are not satisfied with how Q4CLNI has handled your complaint, you have the right to contact the Information Commissioner’s Office at www.ico.org.uk or call 0303 123 1113.

Review of This Policy

Q4CLNI will review this policy at least annually but reserves the right to change and update this policy at any time.